Our goal is for you to be completely satisfied with our service and products so that you’ll keep coming back for more. Our guarantee will give you the confidence you need.

Price Guarantee: If you see a lower published price at the same time elsewhere, just let us know and we’ll either match it or beat it. Product, decoration, delivery time and quantity must be equivalent. Guarantee excludes shipping, handling and taxes.

On Time Shipment: If your order does not ship on time and it results in missing an event date your order will be refunded. Delay of ship date by customer (by proof approvals etc.) will not result in a refund. Galaxy Group is not responsible for shipping carrier delays.

Please call us at (888)442-8443 with any questions regarding our guarantee.